Privacy Policy

1. Introduction

WishMeLuck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at wishmeluck.com (the "Platform").

By using the Platform, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of the Platform.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Account credentials (securely managed by Clerk)
• Profile information for talent accounts (photos, bio, categories)
• Payment information (processed securely by Stripe)
• Order details and video requests
• Communication with support

2.2 Automatically Collected Information

When you access the Platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

2.3 Content You Upload

Talents who use the Platform upload photos and videos. By uploading content, you represent that you have all necessary rights to do so and grant us permission to store and deliver this content.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform
• Process transactions and send related information
• Facilitate communication between fans and talents
• Send notifications about orders, deliveries, and account activity
• Improve and personalize your experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations
• Enforce our Terms of Service

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third-party service providers:

• Clerk - Authentication and user management
• Stripe - Payment processing
• UploadThing - File storage and delivery
• Vercel - Hosting and infrastructure
• MongoDB Atlas - Database services

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/SSL)
• Secure authentication via Clerk
• PCI-compliant payment processing via Stripe
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing

To exercise these rights, contact us at privacy@wishmeluck.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

The Platform is intended for users 18 years of age or older. We do not knowingly collect information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete it immediately.

10. International Users

The Platform is operated in the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@wishmeluck.com
• Address: WishMeLuck, Inc., [Your Address]
• Support: Contact Form